Refund Policy

1. Overview

Plofolia maintains a clear refund policy to ensure a trustworthy experience for all users. Please contact us if you have any questions.

2. Support Donations to Plofolia

Donations made to support Plofolia's operations are generally non-refundable. Exceptions include:

• Duplicate charges due to a technical error
• Confirmed unauthorized or fraudulent charges
• Incorrect amounts charged due to a payment error

To request a refund, please contact us within 7 days of the transaction.

3. Payments to Creators

The following policy applies to payments made for creator content:

• Once a digital item has been downloaded, refunds are generally not available
• If content is materially different from its description, report it within 3 days of purchase
• Payments for infringing content (e.g., copyright violation) will be refunded

4. Refund Process

Approved refunds will be processed as follows:

• Credit card refunds: 3–10 business days
• Plofolia covers any refund processing fees

5. Contact

For refund requests, please contact us at:

support@plofolia.com

Please include your order number, payment date, and amount in your message.